Let’s face it—mobility scooters are heavy, and returning one can be a hassle. That’s why SKRT encourages a smarter solution: free replacement parts within 90 days, instead of shipping the entire scooter back.
Here’s why it works better for you:
🔧 Common issues are easy to fix
Missing key? Loose handlebar? Cracked basket? Most of these can be resolved by sending you a replacement, free of charge.
📦 Returns are expensive
Due to the scooter's size and weight, round-trip freight costs are high. Even if you're within the 30-day return window, shipping a large package can be a burden.
🕐 Faster resolution
Instead of waiting days for shipping and refunds, we can get you back on the road quickly by sending the part you need—often within 1–3 business days.
We’re not just selling mobility solutions—we’re building long-term trust. At SKRT, we stand behind every ride with support that’s practical, honest, and on your side.